To report a lost or stolen MasterCard please call 800.449.7728.
To report a lost or stolen STAR Debit Card please call 800.523.4175.
We appreciate the suggestions/questions/concerns you are sending to us. While not all e-mail can be answered, all information received will be carefully reviewed by GenFed management.
E-mails will be forwarded to the appropriate department or branch within one full business day of receipt. We strive to continually improve our products and services at GenFed and certainly value your input. Thank you.
