GenFed Financial Credit Union is a respected employer that offers a satisfying job experience. We strive to provide a “wow” experience for our members/owners, our employees, our suppliers, and the communities we serve.

When you join the GenFed team, you become part of a family! We’re proud to have hardworking, loyal, dedicated employees who mutually respect each other and genuinely care about our members.

Check back frequently to see our current employment opportunities!

Benefits

GenFed’s employee benefits package includes:

  • Annual Bonus Program
  • Paid Holidays
  • Paid Time Off
  • 401K
  • Retirement Plan
  • Insurance Plans

Specific benefits depend on length of employment and other criteria by position.

Current Openings

To apply for any of our current openings, please send your resume to hiring@genfed.com or use our secure email link.

PositionLocationDescription
Member Service Representative/TellerAkron, OHThe ideal candidate will have cash handling experience, excellent customer skills, and a keen attention to detail. MSRs are responsible for providing our members with education regarding our products. The person filling this position must be able to work as part of a team and enjoy working with our members. Sales experience is preferred! Competitive starting pay plus incentive pay for sales.
Member Service Representative/TellerCentralia, ILThe ideal candidate will have cash handling experience, excellent customer skills, and a keen attention to detail. MSRs are responsible for providing our members with education regarding our products. The person filling this position must be able to work as part of a team and enjoy working with our members. Sales experience is preferred! Competitive starting pay plus incentive pay for sales.
Member Service Representative/TellerLorain County, OHThe ideal candidate will have cash handling experience, excellent customer skills, and a keen attention to detail. MSRs are responsible for providing our members with education regarding our products. The person filling this position must be able to work as part of a team and enjoy working with our members. Sales experience is preferred! Competitive starting pay plus incentive pay for sales.
Member Service Representative/TellerWadsworth, OHThe ideal candidate will have cash handling experience, excellent customer skills, and a keen attention to detail. MSRs are responsible for providing our members with education regarding our products. The person filling this position must be able to work as part of a team and enjoy working with our members. Sales experience is preferred! Competitive starting pay plus incentive pay for sales.
Member Experience ManagerAkron, OHThe Member Experience Manager will manage retail sales in branches; determine training needs; assess performance; coach branch staff to succeed in their positions. Additionally they will provide sales communication and modeling to staff in a timely manner and act as liaison to support the front-line staff and operation activities. The Member Experience Manager will conduct branch sales meetings and establish expectations for the branch, explain changes, and conduct training as well as accurately perform basic front-line duties. This manager will also work collaboratively across all departments and coordinate all efforts to resolve system and member issues and communicate to members and to staff. The ultimate goal is providing a streamlined and consistent user experience with exceptional member service. Finally, this manager will ensure Lending Advisors are adhering to lending processes and reaching monthly individual sales goals. The ideal candidate will have a Bachelor's degree (BA or BS preferred) or equivalent work experience, five years of overall experience in banking, three years of experience in a management or leadership role, the ability to work independently and successfully manages multiple concurrent activities, priorities and deadlines, and professional and effective communication skills, verbal and written. Please send resumes to recruitment@genfed.com.