Fairlawn Branch Permanently Closing 12/17/2021
Q: What other branches can I use?
A: The Fairlawn branch is close to a number of GenFed branches, and you can use other credit unions in our shared branching network. Below are the addresses to the closest GenFed branch locations and to the nearest credit union branch in the shared branching network.
GenFed Wadsworth Great Oaks Branch
157 Great Oaks Trail
Wadsworth, OH 44281
330.336.3556
M-TH 8:30 – 5, F 8:30 – 6, S 9 - 12
GenFed Akron (Ellet) Branch
2492 Wedgewood Drive, Suite B
Akron, OH 44312
330.784.5451
M – TH 8:30 – 5, F 8:30 – 6, S 9 - 1
Shared Branching Partner:
Towpath Credit Union
2969 Smith Road
Fairlawn, OH 44333
M – TH 9 – 5, F 9 – 6, S 9 – 12:30
Q: What if I have a question about my account?
A: You will still get a live voice on the phone at our Akron and Wadsworth branches. Additionally you can email us at info@genfed.com, or text us about loans at 330.849.3013.
Q: What are the other ways to get cash?
A: Drive through and walk-in services will remain available in our Wadsworth and Akron locations. Additionally, use GenFed’s extensive ATM network with over 170,000 sur-charge free ATMs (ATM TRANSACTION FEE AFTER 4 PER MONTH BEING REIMBURSED FOR FAIRLAWN MEMBERS IN 2022 WHEN REQUESTED). Within a mile of the current Fairlawn Branch there are two GetGo ATMs (2855 W Market, 3120 W Market), a Walgreens ATM (3009 W Market), a Rite Aid ATM (2975 W Market) and a Speedway ATM (9 N CleveMass Rd) that offer cash. Visit here to see GenFed’s full branch network, ATM network, and shared branching network.
Q: What are the other ways to make deposits?
1. Remote Check Deposit – Use a smart phone or computer to make a check deposit.
2. Use PayNearMe (contact us first for instructions/QRC code) to take cash to CVS (1.7 miles away - 1949 W Market), Walmart (1.7 miles away - 3750 W Market), 7-Eleven (2.8 miles away - 1614 Merriman Rd), Family Dollar (3.7 miles away – 970 Copley Road), or Ace Cash Express
(5.2 miles away – 1420 Brittain Road).
3. Use a deposit taking ATM (Firefighters Community CU - 1222 W Pleasant Valley Rd., Parma) - ATM TRANSACTION FEE AFTER 4 PER MONTH BEING REIMBURSED FOR FAIRLAWN MEMBERS IN 2022 WHEN REQUESTED.
4. Use the postal service to mail the item or use bill pay from your non-GenFed account
5. Use direct deposit for your paycheck, Money Mover or wire transfer
6. Drop a deposit in the night drop
Q: What are the other ways to make loan payments?
A: In addition to the 7 items listed above setup a payment from another institution with Payigy.
Q: What are the other ways to check balances, transfer funds, track deposits and paycheck deposits, request copies of personal checks, determine check/item clearing, and request an official check?
1. Online Banking – download GenFed’s mobile app to securely manage your accounts or log in from your desktop at our website.
2. Use FREDI, our 24 hour touch tone teller service, at (800) 850-5451.
3. Download the ‘GenFed Cards’ mobile app for activity on your debit and credit cards. Temporarily lock your debit and credit cards.
4. Other ways to place check orders include using www.ordermychecks.com or mailing us the re-order slip.
Q: Why is the branch closing?
A: Mike Doran, GenFed’s CEO said, “The Fairlawn area is heavily saturated with Financial Institutions and GenFed’s Fairlawn branch traffic patterns have decreased. We’d like to better serve membership, employees, and the credit union as a whole by allocating these resources differently. The same access is available with a nearby traditional branch, or a credit union shared branch, and those in-person options will continue to be supplemented with our digital channels and ATM network with over 170,000 ATMs where you can conduct
many of the same transactions as you would in a branch 24 hours a day.”