If you receive a call or text from someone claiming to be from GenFed requesting personal information, do not respond or provide information.  GenFed will never call or text members to ask for personal information.  Always call your local branch to verify.  More Info.

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Use Online Resources for Uninterrupted Service

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Use Online Resources for Uninterrupted Service


Use Online Resources for Uninterrupted Service
We are fully committed to protecting our members and employees in case of local COVID-19 outbreaks.  At GenFed Financial Credit Union, people always come first. We are following guidance from health experts and federal agencies, including the Center for Disease Control, and want to assure you that we have comprehensive plans in place allowing us to provide uninterrupted access to your funds now and in the event the virus progresses. As a member, you have access to all of your accounts without needing to visit a branch through GenFed’s online banking and app, available from the comfort of your home or anywhere with internet access.

Remotely access convenient GenFed services such as:

This is a good time to set up direct deposit of your paychecks, reoccurring deposits, or automatic bill pay. These services make the day to day managing of your money easier and more efficient, while we remain focused on maintaining your financial wellness. If you do not have these services currently set up, our branch teams are happy to help you do so, or you can go to our website to find more information.

GenFed remains as focused as ever on serving your financial needs with heart. We are in this together to contain the spread of the virus and take care of our communities. Should additional information be necessary we will communicate directly with you through our regular communication channels (be sure we have your updated email addresses, phone numbers and physical addresses on file) or publish information on our website. Thank you for trusting us with your financial needs.


Michael Doran


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