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Bill Payer FAQ

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What is GenFed’s Bill Payer Service?

With GenFed’s Bill Payer Service you can pay any company or person you owe.

Quick Facts

Pay anyone in the US that you would normally pay by check, automatic debit, or cash. We send the money electronically whenever we can. If the person or company can’t accept electronic payments, we print a check and mail it for you.

Review your payments and bills in Activity. You can download your payment into to a comma-separated values (CSV) file. You can import the file into a number of different personal financial software applications.

Send money electronically to people using Popmoney. They receive notification by email or text message.

More Convenience

Save a trip to the mailbox or another website to get your bills. Some of your bills can be delivered right in GenFed’s Bill Payer Service. You can view your eBills in Payment Center and pay them with a few simple clicks. You decide how much you want to pay and when you want to send the payment.

You can set up automatic payments to be sent according to a schedule you set. You can change or cancel AutoPay at any time.

AutoPay for eBills. You can set up some eBills to be paid automatically according to options you set. You can change or cancel AutoPay for eBills at any time.