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COVID 19 Update

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COVID 19 Update

1/22/2021

COVID-19 Update to Branch Lobby Operating Structure

GenFed is planning to re-open our lobbies on Monday, January 25. We will continue to monitor data and recommendations, adjusting as necessary, in order to ensure that we do the right thing – for your family and ours.

Thank you for your continued patience throughout this journey as we have been ensuring wellness to avoid service disruptions. We continue appealing to your cooperative spirit to consider making transactions and inquiries that can easily be handled via other methods without visiting a branch lobby to limit exposure to one another. We offer drive-throughs, phones, ATMs, online banking, mobile apps, remote deposit and eSignatures all available for your use and safety. Visit our Remote Access Toolkit page on our website for more details.

We’re making the GenFed experience as safe as possible and here are a few things you can continue to expect when we re-open.

Rest assured that we remain as focused as ever on serving your financial needs with heart. If you’re experiencing a hardship as a result of the Coronavirus, please visit our COVID-19 Help for Members page and reach out to us for assistance. If you have questions on COVID-19, please visit the CDC’s website.

Thank you for trusting us with your financial needs.

Sincerely,

Michael Doran, President/CEO

GenFed Routing #: 2412-7326-9



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