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Cardholder Dispute Form

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CARDHOLDER DISPUTE FORM

Dispute a debit card transaction within the GenFed Cards mobile app for iPhone or GenFed Cards mobile app for Android, or complete the form below.

For credit card disputes call the number on the back of your card.

* Required Fields

Last 4 digits of card involved:

Cardholder Name:

Cardholder Phone Number:

Disputed Amount:

Transaction Date:

/ /

Merchant Name:

Total number of items to be submitted:

Number of items already submitted, including this one:

ONLY ONE TRANSACTION PER FORM

Cardholder Email Address:

CARDHOLDER SIGNATURE REQUIRED :

BEFORE DISPUTING A CHARGE,
CARDHOLDER MUST MAKE EVERY EFFORT
TO RESOLVE THE DISPUTE WITH THE MERCHANT

A dispute can take up to 12 weeks to resolve. Contacting the merchant directly is often the fastest way to resolve a dispute.

ALL CARDS ISSUED TO ME ARE IN MY POSSESSION.:

Yes

Cardholder Dispute Form

ONLY ONE TRANSACTION PER FORM

*BEFORE DISPUTING A CHARGE, CARDHOLDER MUST MAKE EVERY EFFORT TO RESOLVE THE DISPUTE WITH THE MERCHANT*

A dispute can take up to 12 weeks to resolve. Contacting the merchant directly is often the fastest way to resolve a dispute.

BEFORE DISPUTING A CHARGE,
CARDHOLDER MUST MAKE EVERY EFFORT
TO RESOLVE THE DISPUTE WITH THE MERCHANT